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Venice Airport Taxi

Venice airport taxis and private transfers by car, van, bus and executive cars.

BOOKING FAQ


How I can make a reservation?
Reservations can be safely submitted online from either our Venice home page or main home page.

How I can modify a reservation?
Reservation can be safely modified on-line by logging into your account. If, for some reason, you can't login or modify the booking as required, please just contact the customer support department.

May a cancel a confirmed reservation?
Our cancellation policy is one of the most flexible you can find on the web. In most cases, the cancellations can be accepted without penalties up to some hours before scheduled pickup time, please consult the Terms and Conditions page for all the details and how to correctly communicate a cancellation.

PRICING FAQ

Is the price displayed per person or total per booking?
The price displayed, except where differently indicated, are always the total per reservation (therefore, to know the price per person, you have to divide the total price by the number of passengers you will indicate in the booking module).

Is the rate all inclusive or there are extras to pay?
The price displayed on the reservation confirmation e-mail is the total you will pay, regardless of traffic and deviations.

Is it necessary to give a tip to the driver?
Tipping drivers in Italy is not customary, but certainly very welcome if you would like to do so.

PAYMENT FAQ

Why I have to pay the driver if I submitted my credit card on-line?
The credit card entered on the reservation module is used only to guarantee your reservations accordingly to Terms & Conditions and, except when agreed with customer support department, it will not be used to pay for the service under normal circumstances.

What is the latest payment deadline?
You can pay your driver by cash on the day of the transfer. For round trip reservations at discounted round-trip fare, full payment of going and return trips is requested on the day of the first transfer (if you would like separated payments, please submit two separated reservations as well, therefore voiding the round-trip discount).

Can I prepay my reservation so that nothing will be due to driver?
If you would like to pay your transfer in Venice in advance, please enter such request in the "Comment and Instructions" box of the reservation module or contact the customer support department.

Can I pay in advance by Paypal?
Paypal is accepted only for some of the trips we offer from and to Venice.

BAGGAGE FAQ

Can I show up at the meeting location with additional luggage not previously communicated?
We strongly recommend that you always communicate correct and accurate luggage quantity, because if the assigned vehicle doesn't have the capacity to hold all your luggage, your driver may have to cancel your trip (without any refund or compensation) as larger vehicles may not be promptly available for last-minute requests (or may be expensive, with all the added costs on your side).

Can I carry large or oddly shaped items?
Yes, please just do not forget to enter a description of such luggage in the Comments and Instructions box of the reservation module. Please be informed that additional fees may be applied (and communicated in advance) if the specified luggage requires a larger vehicle, racks, loading platforms, etc.

MEETING POINT FAQ

Where I will meet the driver exactly?
Please find detailed meeting point location details in the reservation confirmation e-mail (for airport transfers the meeting point is usually after the luggage claim hall, for hotel transfers the meeting point is usually outside the front door of the hotel).

My flight is delayed, what I have to do?
Your driver will monitor the flight provided on the reservation module constantly and will re-schedule your transfer at no additional cost if the flight will be delayed.

My flight has been cancelled, what I have to do?
Please call the number provided on the reservation confirmation e-mail promptly, to communicate new arrival details.


SERVICE FAQ

Can I share the vehicle with other people?
We do not organize shared transfers or collective taxis. The service we provide is always private and shared only with the passengers you indicate in the reservation module.

Will you provide child safety seats?
Child safety seats are usually provided free of charge. They may not be guaranteed if the country where you are travelling doesn't require by the laws to use such equipment.



Water taxi available

Venice is a unique city in the world. We therefore offer boat transfers (water taxi) from and to any location in Venice lagoon. If coming or going in a place requiring a regular ground taxi, we offer convenient connecting service between water taxi and normal taxi.

Low cost taxi at fixed price

The price of your transfer in Venice is fixed (flat rate) even if the jorney will get longer than normal. There is no taxi-meter in our vehicles, so don't worry if there will be more traffic or deviations, since the price displayed on confirmation email will not change.

Meet and Greet with flight tracking

If traveling from Venice airport (Marco Polo airport) or from any train station (Mestre train station, Venice station), a driver will wait for you with a sign showing your name. If you are arriving in Venice by plane, your driver will also check the actual arrival time of your flight, so you will not have to worry in case of delays.

Pay in the way you prefer

The payment of your taxi in Venice can be processed by driver on the day of the trip, as well as upfront by credit card. Travel agents needing to pay the ride for their customers, as well as clients wishing to travel with less cash, are very welcome to pay at time of booking.

You are booking from the real operator

With Venice Airport Taxi you are booking from the real operator of the trip, not from a huge enterprise providing transfers in all the cities of the world. This means better fares and more friendly professionals knowing Venice better than everybody else.

Free changes and cancellation

You can book your transfer with confidence because we have one of the most flexible change and cancellation policy that you can find in the web, with free cancellation possible up to very close pickup time. Changes can be requested for free through customer support or with an easy on-line procedure.

Taxi service in Venice

Rated Excellent!

Transfers by taxi, van, bus from and to Venice airport. Water taxi included direct to your hotel in Venice city.

 

Venice Airport Taxi provides transfers from Venice Marco Polo International airport (VCE airport as IATA code, or LIPZ as ICAO code), to any hotel in Venice city, Lido, Mestre, Padua, Vicenza and any other location in Italy. If your hotel is located within Venice Lagoon, without a road to get there, we offer private water taxi (boat service) at very competitive prices. We provide also direct transfers, always private and low cost, from Venice airport to the many campsites along the beach, like Camping Union Lido. Instead, if you are landing in Venice airport to get to some ski resort on the Alps, we provide transfers to Ortisei, Cortina d'Ampezzo, Dolomites, Selva di Val Gardena, Corvara, Pozza di Fassa, including the transportation of ski and snowboard.

Should you instead need an airport transfer in other cities of Europe or rest of the world, our partner Airport City Transfer provides cheap transfers from and to many airports.